The success of any organization is 100% dependent on its employees. As Total Rewards professionals, it is our job to ensure that those employees are working in an optimal environment that supports their entire well-being and how they want to work and live. In Tuesday’s general session, skilled organizational researcher Kim Lear explains why creating more empathetic, personal, and customized experiences for today’s workers is critical—especially in the face of great generational change that is disrupting organizational structures and employee/consumer expectations. Kim will be joined by Audible’s Global Head of Total Rewards and People Analytics Shaun Brodsky, Hilton's Senior Vice President of Total Rewards and HR Technology Lora Lawler, and Moderna’s VP of Total Rewards Hem Patel as they share how their organizations are rising to the challenge of humanizing the work experience.