Everyone keeps telling benefits professionals to use AI. But what does that actually look like during a busy workweek?

In this behind-the-scenes session, a benefits director opens up their real workflow to show how they're using AI to get work done. From planning a carrier migration to preparing open enrollment communications, you'll see actual examples of what went into the tools, what came out and what needed another round of work.

Rather than polished demonstrations or hypothetical use cases, you'll see the prompts, documents and results behind everyday benefits projects. The presenter will share where AI has saved meaningful time, where the output fell short and which tasks are still better handled without it.

You'll also hear how the team is building confidence with AI while protecting sensitive information and maintaining accountability for the final work. Leave with practical ideas and examples you can adapt to your own benefits department, whether you're just getting started or looking for better ways to use AI in your daily work.