Monique Jackson is a purpose-driven leader who has built her career shaping people-first workplaces where equity, belonging, and growth go hand in hand. As Head of Community at Gusto, she leads the strategy behind inclusion, benefits, and engagement—designing systems that ensure every employee feels connected, supported, and confident navigating their career journey. Her work blends culture, systems thinking, and organizational design to strengthen trust, clarity, and connection in ways that meaningfully drive business results.

A people strategist and culture architect, Monique’s approach lives at the intersection of systems, culture, and human behavior. She is known for translating complex challenges into scalable, human-centered solutions that support employee well-being and organizational performance. With experience across tech, nonprofit, retail, and real estate, she champions the belief that numbers and people are equally powerful change agents, and that the best workplaces honor both.

Monique brings operational rigor, strategic clarity, and heart to every space she leads, infusing her work with the creativity and joy of a proud Disney adult. She holds an MBA from the University of Florida and a B.S. in Accounting from Rutgers University. Guided by curiosity and community, and the philosophy inspired by her favorite reminder from Dr. Seuss: “The more that you know, the more places you’ll go.