Brought to you by: Deloitte

In the age of AI, the HR function shifts from primarily delivering services and executing processes to leading enterprise transformation—acting as the architect of the future “human × machine” workforce and providing dynamic insights and solutions the business needs. This point of view positions AI as both the catalyst forcing HR to “go on offense” and the enabler that creates capacity by automating and augmenting work, so HR can reinvest time into strategy, workforce insights, and proactive people solutions. Doing this well requires intentional investment across AI + digital enablers, evolving human skills, and reimagined ways of working that support true human–AI collaboration.

Key Takeaways:

• The “new” HR built around AI capabilities and new roles
• Capability shifts are as important as technology shifts
• HR’s value proposition must move to “value creation”