As organizations face pressure to sustain engagement and performance without escalating costs, recognition is proving to be one of the most powerful and efficient tools in a total rewards strategy. Cineplex, Canada’s largest film entertainment and media company, put this into action during its busiest seasons, embedding recognition into daily leadership practices and linking it directly to business outcomes. The results were measurable—NPS scores rose at nearly half of all locations, and frontline morale soared.
Join Cineplex’s Courtney Patterson-Holloway for an inside look at how the company transformed recognition from a “nice-to-have” into a strategic performance driver. Learn practical ways to connect recognition to organizational values, inspire consistent behaviors, and create lasting business impact.

Key Takeaways:

• Understand how recognition directly influences engagement and performance outcomes.
• Learn how to embed recognition into daily operations and leadership practices.
• Discover how to align recognition programs with business metrics to measure real impact.