Family caregiving is a growing workforce challenge that too often remains invisible until it affects productivity, leave, and retention. Nearly one in three employees is caring for an aging parent, child with special needs, or loved one with a chronic condition—placing strain on both personal and professional lives.

In this case study, Teva Pharmaceuticals shares how it reframed caregiving from a hidden cost driver into a strategic advantage. Partnering with Gallagher and Reliance Matrix, Teva designed and implemented a targeted caregiving benefit that reduced leave disruptions, supported employee wellbeing, and strengthened retention across North America.

Through perspectives from Teva’s Total Rewards team, its program partner, and an employee who used the benefit firsthand, attendees will gain a transparent view of what it takes to integrate caregiving support into leave and disability programs. This session will explore what worked, what didn’t, and how Teva turned a complex challenge into a measurable business win—while deepening its culture of care.

Key Takeaways:

• Recognize the business impact of caregiving on productivity, leave, and disability claims.
• Learn how to integrate caregiver support into existing leave and disability programs for maximum impact.
• Discover engagement and communication strategies that drive real employee participation.
• Identify practical lessons and success factors that can inform your own caregiving benefit approach.