Organizations can’t succeed if their employees are struggling. Talent leaders at biopharma company Daiichi Sankyo knew they needed to act after experiencing high turnover and survey results showing workers felt burned out and dissatisfied with work/life balance. They conducted cross-functional design-thinking sessions, which use creative, people-focused problem-solving techniques, with employees and leaders, and then launched a forward-thinking initiative to build work/life harmony. Follow their journey to re-engage their workforce—and then launch your own!