Transforming culture is no easy feat; yet the City of Memphis Total Rewards team did just that in one year. Data from a Culture Fitness Diagnostic (CFD) survey, administered in 2021 and 2022, shows significant improvements over 12 months (e.g., a 14% increase in the culture of health). Overall workforce motivation increased, as did job enjoyment and the ability to serve customers. Join us to learn more about our transformation and ways to improve Total Rewards culture in your organization.
· Learn how to develop and apply necessary skills for implementing culture transformation/shaping strategies and action items.
· Know how to assess and modify behaviors in culture transformation/shaping.