Name
Meeting People Where They Are: How Live Nation Is Rewriting the Script on Substance Use Support
Date & Time
Tuesday, July 29, 2025, 1:00 PM - 1:45 PM
Session Format
Case Study
Key Topic Area
Benefits
Description

In an industry where substance use is part of the culture, Live Nation took on a complex challenge: how do you offer meaningful support that respects the realities of the job, while helping employees rethink their relationship with substances?

This session unpacks how Live Nation recognized the limits of traditional EAPs and built a recovery friendly model that reflects the reality of its workforce. With a combination of virtual care through Pelago, inpatient treatment access, and grassroots engagement via the “Sober Nation” employee group, Live Nation reshaped what getting help looks like.

Join us for a candid discussion on what it takes to:

  • Reduce stigma without alienating culture
  • Design care that spans from crisis to curiosity
  • See measurable reductions in high-cost substance-related claims
  • Empower a workforce to take the first step—wherever they are

For those in Total Rewards leadership, this session offers a blueprint for making substance use care more visible, approachable, and effective.