Burnout is often viewed as an individual challenge to be addressed through resilience training or wellbeing programs. Yet many organizations continue to see rising levels of exhaustion, disengagement, and turnover despite investing in employee support.

This session challenges attendees to look beyond the individual and examine how work itself is designed. Drawing on her experience as a Chief Human Resources Officer, Tonia Gordon will explore how leadership practices, organizational culture, workload expectations, and the broader employee experience influence sustainable performance.

Through practical examples and discussion, participants will examine how work design affects engagement, wellbeing, retention, and organizational performance, and how leaders can create environments where people can perform at a high level without chronic overload.

Attendees will leave with a practical framework for identifying organizational factors that contribute to burnout, evaluating the role leadership and workplace practices play in employee wellbeing, and exploring ways to better align people strategy, Total Rewards, and business objectives to support sustainable performance.