Most employees don’t underperform because of a lack of skill—they underperform because they don’t feel safe, seen, or clear on how to operate. Drawing from her USA Today bestselling book Be Yourself at Work, and her experience as Chief Heart Officer at VaynerX, Claude Silver shows how leaders can create environments where people perform at their best without burning out, turning authenticity, trust, and clear expectations into stronger accountability, retention, and measurable business results.