Over the past 20 years, Macu Bugallo has developed her career as a Total Rewards expert, working in leading multinational companies in industries such as consumer products, oil & gas, cosmetics, insurance & transportation. She has managed regional roles across North & South America, leading global, regional, and local Human Resources projects related to compensation & benefits, communication, training and development for leaders. In her current role as Director of Total Rewards Experience at VCA Macu leads the Compensation’s team, being a strategic partner for Business Leaders and HR Partners to plan, develop and implement Rewards solutions to support the business strategy and needs. She oversees the Rewards Communication Strategy to drive awareness, engagement, and participation in Rewards programs and is the change management lead for Rewards projects to achieve company roadmap and milestones in the next 5 years. She is passionate about building capabilities in HR professionals and business leaders, bringing Rewards technical concepts and tools into an easy and understable way, focusing on improving end-to-end employee experience. She is also a life and professional coach, seeking to bring the best version of people to achieve their goals.