Director, Customer Experience
Carly Ackerman is Director of Customer Experience at Eightfold.ai. She has extensive experience helping leaders reimagine how work gets done and how to unlock the full potential of the workforce in the age of AI, automation, and analytics. Carly spent 5 years in public education before transitioning to L&D consulting. As a consultant, Carly developed industry-leading learning experiences and supported leaders in advancing talent innovation agendas. Carly now focuses on AI as a strategic enabler of skills-based transformation, tying the entire HR Tech ecosystem together. She is a respected thought leader, speaker, and advisor around end-to-end skills-based talent strategy.